Business Process Improvement: A Case Study

by | Feb 1, 2016 | Business Strategy, Case Studies, Law Firm Strategy

Systems to improve

Boost to the bottom line

Happy client

Our Client

A mid-sized law firm diversified across numerous practice areas was operating its business using software, systems, and processes that were developed anywhere between 10 and 30 years ago. Management had identified a list of a dozen business processes that it sought to modernize and asked Bridgesphere to formulate a plan.

Our Mandate

Develop a BPI strategy that modernized our client’s core business processes in a fashion that increased the profitability of the firm.

Bridgesphere Delivered

Bridgesphere conducted a comprehensive strategic-financial review of our client’s business, ascertaining which systems were placing the most financial pressure on the firm.

Armed with the knowledge of what business functions offered the most financial opportunity for our client, Bridgesphere outlined a series of strategies that empowered our client modernize its law firm. Our plan offered them the opportunity to improve client service, boost efficiency, and increase profitability.

We outlined a road map for improving our client’s business processes. Our financial analytics enabled the firm to identify $250k in profit improvement along the way.


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Christopher Catapano, Bridgesphere Strategic Planning

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